Last Updated: October 26, 2026
Welcome to Fesonet Technology (“Fesonet Technology,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (https://fesonet.com), engage our agency services, or communicate with our team.
By accessing our website or engaging Fesonet Technology for custom web development, workflow automation, software integrations, or brand identity services, you acknowledge the data practices described in this Privacy Policy.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked with you or your organization.
A. Information You Provide to Us
- Contact Information: Full name, business email address, phone number, physical company address, and communication handles (such as WhatsApp or LinkedIn).
- Project & Business Information: Project briefs, technical specifications, company assets, architectural diagrams, workflows, and commercial requirements.
- Credentials & System Access: Where required for service execution, temporary access credentials, API keys, database credentials, server SSH/FTP keys, or third-party platform access tokens provided directly by the client.
- Billing Information: Invoicing details, company registration numbers, tax identification numbers, and payment confirmations. (Note: Credit card and bank transaction processing are handled by secured third-party payment processors; Fesonet Technology does not store complete payment card details).
B. Information Collected Automatically
When you navigate fesonet.com, certain data is automatically recorded:
- Device and Browser Data: IP address, browser type and version, operating system, language preferences, and device characteristics.
- Usage Data: Pages viewed, time spent on pages, referral sources, interaction timestamps, and clickstream data.
- Cookies and Tracking Identifiers: Small data files stored on your browser to enhance site navigation and evaluate web traffic.
2. How We Use Your Information
Fesonet Technology processes your information for legitimate business purposes, including:
- Project Delivery & Service Execution: Developing custom web platforms, configuring automation pipelines, managing API connections, and delivering approved design assets.
- Client Communication: Responding to inquiries, sending milestone updates, scheduling technical consultations, and sharing proposals.
- Administrative Operations: Issuing invoices, processing milestone payments, accounting, and managing contractual obligations.
- Infrastructure Security: Monitoring website performance, preventing malicious attacks, safeguarding client staging environments, and preventing fraud.
- Legal Compliance: Fulfilling legal obligations, resolving disputes, and enforcing our signed agreements and Terms & Conditions.
3. Legal Bases for Processing (GDPR & International Standards)
We only collect and process personal information where we have a lawful basis to do so:
- Contractual Performance: Processing is necessary to fulfill a contract, proposal, or Statement of Work agreed upon with you.
- Legitimate Interests: Operating our agency, improving website performance, protecting technical infrastructure, and communicating with prospective business clients.
- Consent: Where you have given explicit consent for a specific purpose (such as subscribing to our newsletter).
- Legal Obligations: When required by applicable statutory regulations, tax laws, or regulatory authorities.
4. Client Project Data and Credential Hygiene
During development, clients often share sensitive technical assets:
- Limited Purpose: All API tokens, login credentials, and code repositories shared by the client are accessed strictly for testing, integration, and development purposes as defined in the project scope.
- Access Control: System access is restricted internally strictly to personnel directly assigned to the relevant project.
- Revocation Advice: We actively encourage clients to use restricted-permission temporary credentials and revoke or rotate all shared tokens upon project completion and final handover.
5. Artificial Intelligence and Automated Data Handling
Where Fesonet Technology configures AI agents, language model integrations, or automated workflow architectures:
- Zero Model Training: Fesonet Technology does not use proprietary client project data, private databases, or confidential business documents to train public or foundational artificial intelligence models.
- Third-Party API Data Policies: Interactions with third-party model providers (e.g., OpenAI, Anthropic, Google Cloud) remain subject to their respective commercial API data protection standards, which typically disallow training on API-submitted payloads.
- Automated Processing: Data passing through automation pipelines (such as webhooks, n8n instances, or CRM bridges) is processed transiently according to the technical business logic requested by the client.
6. Information Sharing and Disclosure
Fesonet Technology does not sell, rent, or trade personal data or client information to third parties. We disclose data solely under the following circumstances:
- Vetted Service Providers: Trusted third-party vendors assisting in our operations, including secure cloud hosting providers (e.g., Cloudflare, AWS), email delivery systems, CRM platforms, and payment gateways. These parties are bound by confidentiality agreements.
- Business Transfers: In the event of a merger, acquisition, restructuring, or asset sale, information may be transferred subject to continued confidentiality protections.
- Legal Requirements: When mandated by law, court order, or official governmental body, or when necessary to protect the rights, property, and safety of Fesonet Technology and its partners.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to ensure seamless navigation, remember user preferences, and analyze anonymized site traffic.
- Essential Cookies: Necessary for core website security, load balancing, and functional performance.
- Analytics Cookies: Help us evaluate how visitors navigate fesonet.com, allowing us to refine performance and optimize user experience.
You can configure your browser to reject all or certain cookies. However, disabling cookies may impact the proper visual rendering and functionality of certain features on our site.
8. Data Security and Technical Measures
We implement industry-standard organizational and technical safeguards designed to secure personal data and project assets:
- Encrypted communications via SSL/TLS protocols.
- Firewalls and DDoS mitigation distributed across global edge networks.
- Strict internal password policies and multi-factor authentication (MFA) across agency tools.
- Regular patching and maintenance of internal development environments.
While we take rigorous measures to protect your information, no method of electronic transmission or cloud storage is completely impenetrable. Therefore, we cannot guarantee absolute, infallible security.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the objectives outlined in this Privacy Policy, unless a longer retention period is mandated by tax laws, financial recordkeeping requirements, or legal compliance.
- Inquiry Data: General inquiries are retained for up to twenty-four (24) months for business follow-up.
- Project Files & Backups: Final project deliverables and staging backups are archived for a maximum of ninety (90) days following project completion, after which staging environments and temporary access tokens are safely decommissioned.
- Financial Records: Invoices and payment logs are preserved for the statutory timeframe required by tax and company regulations.
10. Your Privacy Rights
Depending on your jurisdiction (including the European Economic Area, United Kingdom, and various international jurisdictions), you may hold specific privacy rights regarding your data:
- Right of Access: Request copies of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate, outdated, or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data where retention is no longer necessary.
- Right to Restriction: Request the limitation of processing under specific circumstances.
- Right to Data Portability: Request transfer of your data in a structured, commonly used format.
- Right to Object: Object to processing based on legitimate agency interests.
To exercise any of these statutory rights, please submit a written request to info@fesonet.com. We evaluate and fulfill valid requests within thirty (30) days.
11. Third-Party Links
fesonet.com may contain links to external websites, documentation repositories, software platforms, or social media networks that are not operated by Fesonet Technology. We have no authority over the content, privacy policies, or operational standards of third-party platforms. We recommend reviewing the individual privacy policies of any third-party website you visit.
12. Children’s Privacy
Our services and website are directed strictly toward businesses, executives, founders, and professionals. We do not knowingly solicit, collect, or process information from individuals under sixteen (16) years of age. If you believe a minor has submitted personal information to us, please contact us immediately for prompt deletion.
13. International Data Transfers
Fesonet Technology operates from Bangladesh and utilizes distributed cloud infrastructure, servers, and platforms globally. Consequently, your personal information may be transferred to, stored, or processed in jurisdictions outside your home country. We ensure that appropriate security standards and contractual data protection provisions are enforced across all international data transfers.
14. Updates to This Privacy Policy
We may update or revise this Privacy Policy periodically to reflect technological shifts, operational improvements, or legal modifications. The updated version will be marked with the current revision date at the top of this page. Your continued use of our website or services following any adjustments constitutes your acceptance of the revised Privacy Policy.
15. Contact Us
For questions, comments, or legal concerns regarding this Privacy Policy or our data management procedures, please contact us at:
Official Contact Desk: https://fesonet.com/contact
Company Name: Fesonet Technology
Official Website: https://fesonet.com
Privacy & Legal Email: info@fesonet.com
Registered Address: Rampura Banasree, Dhaka-1219, Bangladesh